Technical support2021-02-11T12:35:04+01:00
< Back to support

Technical support

For the most asked questions we have written some guides to make the technical support faster and easier. Read more about our order API, our WooCommerce plugin and the integrations with partners like Order Desk in this section. Our tech team is ready to support you per mail if you have any questions. If you haven’t made any sales yet, it’s also possible to start by manual ordering to make a head start. If you have a lot of sales and need a quick solution to process al your pending orders, please give us a call. We can assist you handling this as smoothly as possible!

Partner API

Building a custom integration with our Partner API

Building a custom integration with our Partner API We have a REST API for managing orders, downloading product and stock lists and rendering previews available for free. Please refer to our API documentation to see how the API works. You need credentials to use the API. Credentials can [...]

Invition Dashboard

Uploading orders through CSV in the Dashboard

Importing orders with a CSV file We have built a CSV importer for customers that need to import a large amount of orders and it's too much work to handle this manually. If you would like to use this function, please note that this is a free [...]

Print & Ship for WooCommerce

How to create a product in Print & Ship for WooCommerce

How to create a product in Print & Ship for WooCommerce This guide explains how to add a product in your webshop with Invition Print & Ship. You need a working webshop and Print & Ship configured to make this work. First you need to make a [...]

How to manage shipping in the Print & Ship plugin for WooCommerce

How to manage shipping in the Print & Ship plugin for WooCommerce Managing shipping has never been easier since the last updates we made. We have integrated a fully automatic shipping calculator, saving you a lot of configuration time. It's still possible to make all the configuration manually [...]

How to manage the WooCommerce shipping emails

How to manage the WooCommerce shipping emails Managing shipping mails can be confusing in WooCommerce. This guide will help you setup the shipping mails. What you need for this guide: A WordPress site with WooCommerce and Print & Ship configured Experience with WordPress Basic technical [...]

How to place an order from WooCommerce

How to place an order from WooCommerce The Print & Ship plugin can automatically place orders in the Invition Platform. To do this, you need some configuration. If you have an issue placing the order, please follow the checklist below to make sure it works. This [...]

How to use the Product Updates in Print & Ship for WooCommerce

How to use the Product Updates in Print & Ship for WooCommerce The Print & Ship plugin for WordPress has a function called Product Updates built in which can be used to automatically update product data like prices, stock, images and basic settings, generate product variations and render [...]