Order support2021-03-11T10:18:48+01:00
< Back to support

Order support

Welcome to the order support section. Browse here to find answers about placing orders, deliveries and status updates. We also have articles about how to cancel orders or how to change a shipping address. If you can’t find your answer, feel free to contact our support desk. We are available on work days between 9:00 and 18:00 Amsterdam time and we try to answer all questions within 4 working hours.

How long does it take to print my order?

When your order is printed and shipped depends on a few factors. In this article we will explain these factors and help you determine when your order will be printed. The short answer: Orders placed on work days before 16:00 will be shipped the same day when in [...]

How to cancel an order

If you want to cancel an order this guide will help you. Please note: When the order is already shipped, there is nothing we can do We do not cancel orders by phone Invition B2B Webshop If you placed your order [...]

How to place an order at Invition?

There are a couple different ways to place an order depending on what you need. On this page we explain how to place an order. First you have to choose left or right: Choose manual when you want to: Quickly place an order Order a [...]

Shipping costs & delivery times

You can use this article to find everything about shipping. First we will explain more about our cut-off time and shipping levels, this information is required to understand the shipping and delivery times. When will my order be shipped? Our cut-off time is 16:00 [...]

VerpackG German Packaging Act

With the verpackG German Packaging Act the packaging waste will be tackled. On this page you can find everything you need to know about Invition and the verpackG German Packaging Act. Is Invition complaint with VerpackG (German Packaging Act)? The short answer: yes, we are. You don't [...]