The product arrived broken

The customer received a broken product We pack our products carefully to prevent damage. Nevertheless it is possible that a product arrives broken. We replace products for free if they were broken upon delivery. Please fill in the form below to request a replacement. [...]

2021-03-18T13:47:07+01:00November 13th, 2020|Support, Warranty & Returns|

The order was not delivered

An order was not delivered We are sorry to hear that your order never arrived. We have made a checklist to see where this went wrong and what to do. Was the order already shipped? First thing to check is if the order was already shipped. It's [...]

2021-03-23T09:11:52+01:00November 13th, 2020|Support, Warranty & Returns|