The order was not delivered

We are sorry to hear that your order never arrived. We have made a checklist to see where this went wrong and what to do. Was the order already shipped? First thing to check is if the order was already shipped. It's possible that the order is backordered [...]

2021-06-18T16:06:24+02:00November 13th, 2020|

Building a custom integration with our Partner API

We have a REST API for managing orders, downloading product and stock lists and rendering previews available for free. Please refer to our API documentation to see how the API works. You need credentials to use the API. Credentials can be requested through our signup form. We have both [...]

2021-06-18T16:04:36+02:00November 13th, 2020|

How to make sure the colours are accurate

How to make sure the colours are accurate Colour accuracy is not always easy, there are a lot of factors which can affect the colours. This guide will help you get the perfect colour. This guide applies to you if: You create your own designs [...]

2021-06-18T15:46:32+02:00November 13th, 2020|

Do I have to pay VAT?

We are based in the Netherlands and work with you as partner from anywhere in the world. All our prices are always excluding VAT. The good thing is that you might not have to pay Dutch VAT (21%). Please check below the rules depending on where you or your [...]

2021-06-18T15:56:12+02:00November 13th, 2020|

Product prices

Product prices Our prices are all documented in the Invition Pricelist for Products & Shipping. All our product prices include a full colour print and are excluding shipping and VAT. Open the Invition Pricelist Product prices are always excluding VAT All our listed [...]

2021-03-23T11:17:37+01:00November 13th, 2020|

How to make a mockup product image

How to make a mockup product image You can make a product image with our Product image renderer. This is a free service where you can upload your design, select the product and we will automatically make a product image for you. This is the perfect way to [...]

2021-06-18T15:45:58+02:00November 13th, 2020|

How to place an order from WooCommerce

The Print & Ship plugin can automatically place orders in the Invition Platform. To do this, you need some configuration. If you have an issue placing the order, please follow the checklist below to make sure it works. This guide applies to you if: You have [...]

2021-06-18T16:03:51+02:00November 13th, 2020|

How to calculate pixel size from millimeters

How to calculate the pixel ratio from millimeters In our product lists we always work with millimeter sizes instead of pixels. We have decided to work this way so you can decide for yourself how large the image will be. We will always calculate it back to the [...]

2021-06-18T15:45:22+02:00November 12th, 2020|

How to make your artwork ready for print

How to make your artwork ready for print Making an image ready for print can sometimes be confusing, therefore we have made this guide to explain how the Invition Platform handles print images and how to make the perfect design. We will cover the file size, positioning, [...]

2021-06-18T15:47:12+02:00November 12th, 2020|

How to create a product in Print & Ship for WooCommerce

This guide explains how to add a product in your webshop with Invition Print & Ship. You need a working webshop and Print & Ship configured to make this work. First you need to make a choice what you want to achieve. There are currently a few ways to [...]

2021-06-18T16:02:01+02:00November 12th, 2020|